Football fairness: Lessons for ADR?

Football fairness: Lessons for ADR? “It’s not fair!” How many times have mediators and negotiators heard that refrain? Schedule An appointment “It’s not fair!” How many times have mediators and negotiators heard that refrain? Whether from the mouth of the negotiator...

Talk Less, Listen More, Negotiate Better

Talk Less,Listen More,Negotiate Better A recent Wall Street Journal article brought home to me again the importance of listening for successful negotiating. Schedule An appointment A recent Wall Street Journal article brought home to me again the importance of...

Who’s Sorry Now?

Who’s Sorry Now? An apology and its acceptance can satisfy emotional and social needs worth far more to the recipient than what the offeror gives up. Schedule An appointment The season is upon us. Alas, not summer but the season of apologies. Like pollen in the air,...

Food for Thought…And for Negotiation

Food for Thought…And for Negotiation ADR professionals and experienced negotiators know that food can play an important role in building rapport, establishing connection, and fostering trust between adversaries.  Schedule An appointment ADR professionals and...